I’m searching for an item and I can't find it.
This could be the result of a few issues:
-
For example, if you search shirt and find what you’re looking for, then you want to search for lip balm, you’ll need to hit the clear button underneath the Search bar on the search results page. You’ll notice that the search terms cache/accumulate.
​
-
Let’s continue with the above example. If you’re searching lip balm, but the product is called chap stick, you’re never going to find it. If you find this is the case, please reach out to your marketing contact and recommend a new keyword. Each product has key words associated with it to ensure ease of use; for instance, a shirt may include the following key words: apparel, uniform, shirt, t-shirt, tshirt, and more.
I’m searching for an item and I can't find it.
This could be the result of a few issues:
-
For example, if you search shirt and find what you’re looking for, then you want to search for lip balm, you’ll need to hit the clear button underneath the Search bar on the search results page. You’ll notice that the search terms cache/accumulate.
​
-
Let’s continue with the above example. If you’re searching lip balm, but the product is called chap stick, you’re never going to find it. If you find this is the case, please reach out to your marketing contact and recommend a new keyword. Each product has key words associated with it to ensure ease of use; for instance, a shirt may include the following key words: apparel, uniform, shirt, t-shirt, tshirt, and more.
How do I get
back to the part categories/folders?
You can either hover over the ‘Store’ button at the top left to see a listing of the part categories, or you can click your company logo at the top left to return to the home page.